BACKGROUND

Water quality is a major concern in Winter Haven, FL, also known as the Chain of Lakes City. The rapidly growing city is surrounded by 74 waterways. Protecting those waterways is a priority for the Winter Haven Water Department’s Wastewater Division, which maintains 232 lift stations that support 330 miles of gravity wastewater mains in the 31.3-square-mile service area, and two wastewater treatment facilities that manage five million gallons of wastewater a day.

SUMMARY

Using the SmartCover monitoring systems Winter Haven has optimized its pump station operation. SSOs have steadily decreased. The SSO reduction was aided by intel from daily pump reports, alarm configurations and improved response times. Additionally, the utility has improved community relations and minimized environmental infractions due to SSOs.

Because of its success with the SmartCover TCU001, Winter Haven will install three newly released TCU800s, with cellular-based communications, by the end of 2024. Looking ahead, Winter Haven has plans to expand the use of SmartCover’s suite of solutions beyond just monitoring the lift stations. Operators want the ability to remotely turn pumps on and off, especially when fats, oils, and grease (FOG) accumulate and hinder float balls from penetrating the muck to detect wastewater levels. FOG poses a frequent and costly challenge for sewer systems because they cause blockages and corrode pipes.

Interested in finding out how our SmartCover solutions can work for you? Reach out to sales@smartcoversystems.com or call (855) 291-1980.