
Real-Time Remote Monitoring: City of Zephyrhills
BACKGROUND
The city of Zephyrhills, FL, was renamed in 1910 by the small community of residents who were inspired by the area’s warm breezes, called zephyrs, and the rolling hills of Pasco County. In the last two decades Zephyrhills, 30 miles northeast of Tampa, has grown to nearly 18,000 residents. Rapid population growth in the last decade and climate changes have greatly impacted the city’s utility services, particularly the water and sewer systems.
In its Water Division, Zephyrhills maintains 300 miles of water pipes, seven water treatment facilities, an elevated water storage tank, a pump station, and more than 14,000 water meters that interconnect with Dade City. The city’s wastewater collection system consists of 300 miles of sewer lines, 70 lift stations and a booster pumping station that is interconnected with Dade City, and a wastewater treatment plant that handles up to 3.85 million gallons a day (MGD).
SUMMARY
Zephyrhills Utilities has seen a significant return on investment with streamlined operations and cost savings by reducing fines for environmental infractions caused by I&I and SSOs.
Staff is no longer required to physically watch the systems around the clock; they do it remotely and has time to do more proactive tasks to maintain the system. The TCU technology also helps boost other performance areas and keep staff safe by eliminating frequent trips to investigate unknown issues, often in confined spaces, without any intel. Response times have improved as well as customer relations.
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